Write to us, we answer the same day

Yes. We're four kilometres from the village on a country road with no public transport. There's parking inside the property, behind a gate.

At 550 metres, yes — even on May evenings. The rooms have underfloor heating running October to April and there's a wood stove in the sitting room. Bring a jumper even in summer: the temperature drops ten degrees after dark.

Piano Provenzana is twenty-five minutes by car, and that's where the jeeps and the chairlift leave from. The summit craters require an authorised alpine guide — we know three and we'll book one for you.

All year. January and February are our favourite months: there's snow, you can ski at Provenzana, and in the evening you sit in front of the fire.

Yes, at no extra charge, and dogs do well here: there's a fenced hectare of land. We have one ourselves, a lazy mongrel called Cirneco.

7:30 to 10. If you're leaving earlier for a hike, tell us the night before and we'll pack it with a thermos of coffee.

Yes, throughout the house. It isn't fibre — that doesn't reach up here — but it holds a video call. Mobile signal is patchy and depends where in the house you are.

Yes, €1.50 per person per night up to 4 nights, under-14s exempt. Paid in cash on arrival.